**Please note that I am not responsible for the quality of the design if you resize it, convert it, or edit it in any way. Due to the electronic nature of the product and it's ability to be reproduced, refunds art not offered, If you receive a damaged file, I will gladly exchange it for a new one or in another format. If you can't download your files please contact me,I will send them to your email address on Etsy account within 24 hours, unless otherwise specified.

After you download your files, please remember to unzip the folder and extract the files. You can also access your downloads by going to: My Account > Purchases > Click on the download button next to the purchased item. You will then be redirected to a download page where you can download your zipped file containing your design. To download your file, open the designated email and click the button 'View your files on Etsy'. Now you can instant download your order! After payment is complete, you will receive two emails from Etsy: one confirming your purchase and another email letting you know your design is ready for download. If you are in need of a different format, feel free to email and see if it is available. The following formats are available: EXP,PES,VP3,VIP,DTS,XXX,PCS,JEF,PEC,SHV,HUS My Design will come in sizes for 4x4, 5x7 and 6x10 hoop. Horse Redwork Embroidery Design, Digital File 4x4, 5x7 and 6x10